
Client Relationship Management for Professional Services Firms
Professional services firms win work through relationships. Here is how accountants, solicitors, brokers, advisers and recruiters can manage them properly.
Insights for small teams
Practical advice on CRM, sales follow-ups, client management and staying organised, written for sole traders, small businesses, SMEs and freelancers.

Professional services firms win work through relationships. Here is how accountants, solicitors, brokers, advisers and recruiters can manage them properly.
Quiet months happen to every small business. Here is how to see them coming, fill the gaps with repeat work and follow-ups, protect your cash flow and make good use of the time.
Duplicate contacts, missing numbers and customers who left years ago. Here is a simple, step-by-step way to clean up your customer data and keep it clean.
Two critical vulnerabilities in PHP, known as PHP2Shell, were disclosed this week. Bizora CRM runs on a patched version. Here is what happened and what it means for you.
Outgrown your CRM, or paying too much for it? Here is a step-by-step plan for switching CRM without losing customers, history or your team’s goodwill.
Leads arrive by phone, email, website forms and social media. Here is a simple system for tracking every one, following up on time and knowing which sources actually bring work.
A sales pipeline does not need to be complicated. Here is a simple five-stage pipeline that suits sole traders and SMEs, what each stage means and how to keep deals moving.
Most quotes are not lost on price. They are lost because nobody followed up. Here is when to chase, what to say, and examples you can copy.
You need a CRM if leads, follow-ups or customer details are slipping through the cracks, or if more than one person deals with your customers. If you have a few repeat clients and can remember ever…
In their words
This is sick! Bizora is clean and informative without being too much. I can see my customers enquiries and follow-ups in one place without digging through menu's. It's exactly what a growing brand like ours needs.
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Hi, I’m Dan, the founder of Bizora. Ask me anything: plans, switching from a spreadsheet or another CRM, or getting set up. Common questions get an instant answer, and I reply to the rest myself.